TORSION, applies a Quality Management System, according to the International Standard ISO 9001, with the following scope:

Structural Studies and Supervision of Structural Adequacy Projects

The company’s STRATEGY consists of:
• the perfect execution of the studies and services provided
• in the establishment of a specialized team of partners for the execution of services
• the implementation of the client’s requirements and the observance of the legislation and all safety rules regarding the working environment
• commitment to provide all necessary resources for the implementation and continuous improvement of the Management System

In implementing our strategy we are committed to the following GOALS:
• maintaining high customer satisfaction
• providing optimal services
• fully controlled service conditions
• compliance with all safety rules
• full implementation of labour legislation governing the operation of the company
• continuous training of partners in terms of quality
• fulfilment of all the requirements of the standard
• continuous improvement of the efficiency of the Management System procedures
• analysis of risks and exploration of opportunities

In order to meet the above, the company has installed and implements a Quality Management System that is monitored and improved through inspection, evaluation and review programs. It is designed to be primarily aimed at preventing nonconformities related to the company’s operation and scope of activities in such a way as to provide maximum customer satisfaction and meet the requirements of stakeholders. This policy is the cornerstone of the services provided and for this reason the company’s management has undertaken to instil the policy in all the company’s partners.

The Legal Representative
10.05.2021